Every item at Vanderbilts.com comes with a 100% Satisfaction Guarantee. If you are not completely satisfied with you order when it arrives, simply return it to us and we'll refund the purchase price or exchange it. Any returns must be in original packaging and in like-new condition for resale. Download the Return and Exchange Form.

You can be confident that every item you wish to buy from Vanderbilts.com is covered by our Price Match Guarantee. If you buy an item from the Vanderbilts.com website and then find the same item at a qualifying retailer at a lower price within 10 days of your purchase, just send us an email. Price to be matched must be verifiable on the internet or through printed advertisement, and in-stock for immediate shipment by an authorized stocking dealer. The competitor's advertisement must be current, with price adjustments limited to one price match per item. Make sure your comparing apples to apples - does the dealer offer UPS Ground or FedEx Ground shipping and tracking services on every order? Comparisons do not include seconds, blemished or used items - only first quality merchandise. No "going out of business", "liquidation sales" or similar instances priced below dealer cost. No auctions, affiliate coupons, "first time customer" promotional offers, paid or unpaid membership clubs, unauthorized dealers, individuals or stores not located within the United States. Please allow 10-20 business days following your approved price match for the credit to your store account to be processed. Our Price Match Guarantee proves we're serious about giving you the best prices all of the time.